Voqly AIVoqly AI
Solutions / Support Agents

AI support agents that never sleep

Resolve inbound support calls instantly, around the clock, in any language - and escalate to a human only when it actually matters.

24/7 availability

Pick up every call in milliseconds, day or night, with zero hold music and no queues.

Instant resolution

Answer FAQs, update accounts, and walk callers through setup using your own knowledge base.

Multilingual

Greet and support callers in 12 languages, automatically matching the caller's language.

Smart routing

Understand intent and route to the right team - or escalate to a human with full context.

Knowledge aware

Connect docs, FAQs and policies so answers stay accurate and on-brand every time.

Sentiment aware

Detect frustration in real time and soften, slow down, or hand off before it escalates.

Every call answered, never queued

Deploy a support agent in minutes with FAQ templates, custom personalities, and timezone window locking out of the box.

  • Custom FAQ templates and prompt personalities
  • Timezone window locking for global teams
  • Seamless human escalation with call context
  • Two-way CRM sync and post-call summaries
  • Live transcripts and sentiment scoring
What a call looks like

From ring to resolved

Step 1

The call is answered

In milliseconds, at any hour, with no queue and no hold music.

Step 2

In their language

The agent matches the caller's language from the first sentence.

Step 3

Answered from your docs

FAQs, policies and product detail you have already written.

Step 4

Or handed over

Escalated to a person with the transcript and the context attached.

Every call leaves a recording, a transcript and a summary behind.

Put a support agent on every call

Start free with 50 minutes of AI calls - no credit card, no setup fees.