AI voice agent for E-commerce in India
Confirm orders, recover carts, and turn every delivery into a repeat sale.
An AI voice agent for e-commerce is a phone agent that automatically calls your buyers — to confirm orders, verify cash-on-delivery, recover abandoned carts and share delivery updates — and answers their calls when they have a question. Voqly runs these conversations in English and 10 more languages, so every buyer hears their own language.
The calls e-commerce teams lose today
These are the everyday phone problems Voqly's ready-made E-commerce agents are built to remove.
- COD orders go unverified and turn into costly returns-to-origin.
- Abandoned carts are never followed up because calling each one by hand doesn't scale.
- Delivery questions flood support during sales, and callers wait on hold.
- Telecalling teams can't match the language of every buyer across India.
Ready-made E-commerce agents
Launch any of these in minutes — fully editable scripts, your brand, your rules.
Order Confirmation
Calls every new order within minutes to confirm it and verify COD intent before you ship.
Cart Recovery
Follows up on abandoned carts with a natural voice conversation and a reason to complete the purchase.
Delivery Updates
Proactively shares dispatch and delivery status so buyers stop calling to ask where the parcel is.
Customer Support
Answers inbound order, return and refund questions 24/7 without hold music.
Product Recommendations
Suggests relevant products on the call and turns a delivery into the next order.
E-commerce AI calling — frequently asked questions
Can the AI agent verify cash-on-delivery orders?
Yes. The Order Confirmation agent calls each new COD order, confirms the buyer placed it and records the outcome, so you ship only verified orders.
Which languages can it speak to my buyers in?
English and 10 more languages including Hindi, Gujarati, Bengali, Marathi, Tamil, Telugu, Kannada and Malayalam — with automatic language matching on the call.
How fast can an e-commerce store go live?
Pick the ready-made e-commerce agents, connect a number and upload your leads — most stores make their first AI call the same day, starting with 50 free calls.
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Put an AI agent on your e-commerce calls today
Launch a ready-made agent with 50 minutes of free AI calls — no credit card, live in under five minutes.