Voqly AIVoqly AI
Solutions / Inbound Calls

Answer every incoming call with an AI agent

Point any business number at Voqly and an AI agent picks up instantly, understands why the caller is ringing, and handles it end to end — 24/7, in any language.

Instant pickup

Every inbound call is answered in milliseconds — no IVR menus, no hold music, no missed calls.

24/7, always on

Inbound agents run around the clock, so nights, weekends and spikes are covered automatically.

Number-based routing

Each inbound number maps to a vendor and its answering agent, so callers always reach the right team.

Multilingual

Greet and assist callers in 12 languages, automatically matching the caller's language.

Bring your own numbers

Keep the numbers your customers already know — we handle the telephony setup when one is assigned.

Capture & follow-up

Log every call with transcript and interest score, and auto-send details to the caller on WhatsApp + email.

From missed calls to booked business

Turn on inbound in the campaign builder, assign a number, and your agent starts answering — no engineering, live in minutes.

  • Assign your existing business numbers to an agent
  • Auto-registered answer webhooks — zero telephony config
  • Direction-aware inbound prompts, editable per agent
  • Live transcripts, sentiment and interest scoring
  • Seamless human escalation with full call context
What happens on an inbound call

Picked up, understood, routed

Step 1

It picks up

First ring, every hour, however many arrive at once.

Step 2

It works out why they called

Intent from the conversation, not a phone-tree menu.

Step 3

It routes or resolves

Handled outright, or passed to the right team with context.

Step 4

It writes it down

Transcript, outcome and summary against the caller's record.

No menus, no hold queue, and nothing lost between the call and the CRM.

Never miss an inbound call

Start free with 50 minutes of AI calls — no credit card, no setup fees.